Modems that sync to your account details
Just wondering how and why these modems that are sold by customers some how seem to link back to your account even after a factory reset? Would also like to know if the TCL netcoms are infact doing...
View ArticlePlan upgraded - no work order for modem upgrade though?
Hi guys - wonder if one of the Vodafone guys can help me out. As I've previously been bleating on about, I upgraded my plan to one of the new UFB 50Mbps plans and at the time there was no stock of the...
View ArticleProblem getting new fixed-line connection when previous Telecom worked
Is my experience unique ?My partner is trying to get a simple Vodafone fixed-line connection. We already have a working ADSL. The Telecom fixed-line previously at this address was working fine for...
View ArticleKudos to Vodafone
A little xmas kudos to Vodafone and their staff. I had an issue with a cellphone that i pay for that resides elsewhere in Auckland and their was some unauthorized use on that phone that resulted in a...
View ArticleUnregistered sim
I have a prepaid ph that hasn't been used for several weeks.When turned on I get unregistered sim message.There is about $20 credit on it.What can I do to get it working again?Thanks
View ArticleEmergency contact?
Can a representative of Vodafone private message me ASAP.I work for local government. Today we had reports of a downed Telstra cable across a road. It took us over an hour to find someone to report...
View ArticleMy Vodafone app and LTE experiences with the N5
I just moved back from 2D to Vodafone since I got a Nexus 5 and wanted LTE support.Firstly LTE seems pretty good. This is random speedtest in the Wellington CBDThat seems pretty satisfactoryOTOH the My...
View ArticleVodafone 4G free to all on account
Just received Vodafone offers free 4G and loads of data Vodafone today announces free 4G on all current On Account and SIM only plans, and increases in monthly data allowances across On Account and SIM...
View ArticleVodafone Wireless Modem Shortage?
Hi Team Vodafone,Hoping you can answer a couple of questions for me please?(1) What make and model is the "free wireless modem" included in the Ultra Fast 10/80GB (InHome) 12 month promotion?(2) Are...
View ArticleVodafone "my account" customer self service down
The "change my plan" (sales) team isn't at work today (totally reasonable) so the customer service person who switched to the new phone's SIM card suggested we change the plan online. The customer...
View ArticleTCL Customer Zone broken atm?
So far I've been redirected to error.jsf, and prompted to login to a sun java access manager.Not just usage meter, the whole customer profile.
View Article3G coverage guide on VF website
Could anyone please tell me what "3g broadband extended" means on the coverage map as apposed to just 3g broadband.Thanks.
View ArticleMassive VFNZ ADSL outage?
No Vodafone broadband here in Tawa, Wellington for about an hour (at least that's when we noticed it. Looking at their website there's no mention of any problems, nor is there on their Facebook page....
View ArticleRBI Router Password
Hi - have a client who has just moved to Vodafone 3G RBI service and I cant get into the router GUI or find much documentation on it. Does anyone know the default password for the Huawei 3G Wireless...
View ArticleVodafone R215 Mobile Wifi Hotspot - Use on another mobile network
Just purchased the above device today and wanted to share my experience setting it up for the benefit of others.I wanted to use a Telecom SIM card as they have better coverage where I am staying (and I...
View ArticleVodafone 556a modem and Vodem stick help needed
Ok, I have a spare 556a vodafone adsl modem.What I want to do is use a vodafone 3G vodem so I can repurpose this to act as a wireless3G router in a house that does not have a phone line (therefore no...
View Article4G Differences - Auckland vs Hamilton
Was discussing with a friend today some experiences on 4G. He was in Whangamata recently and said it horrible and couldn't connect to anything and had to manually switch to 3G.I noticed 4G is switched...
View ArticleIncreasing 3G coverage at Bach
At our Bach it's on a hill side and can't get cell coverage. But if I walk 10 meters up to back of section can pick up 3G fine so can use internet on my phone. My question is, is there an aerial or...
View ArticleKapiti International issues 30 Dec
Anyone else having huge issues around 11.00 - midnight?Getting ingame latency of about 13,000 ms
View ArticleTelstraClear Speedtest license expiring soon
Seeing this is a holiday time, etc, etc better get on this now: the license for http://www.telstraclear.co.nz/customer-zone/speedtest/ expires in three days.
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