Vodafone App - Top Up - Don't understand
We have an old device, but it has the Vodafone App.The phone is on pre-pay.The app says: Balance $13.19 (The pre-pay plan is $15.00 per month)But has an asterisk i.e. 'Please top up to renew your...
View ArticleOrder processing time
I ordered a product [more details can be given if it's relevant] on the Vodafone online shop; and after a short delay, got a confirmation email. The email said they'd be back in touch once my order had...
View Articlefantastic fridays
I'm sure this is a silly question. but my mobile is android 2.3, the "my vodafone" app requires 4.1 at least.Used to be able to access "fantastic fridays" thru PC after logging into vodafone and obtain...
View ArticleHuawei HG659, can't have "special characters in WiFi SSID"?
Just received my new Huawei HG659 in preparation for new Fibre install in the coming month and I was stumped to find out I couldn't use my old WiFi network's SSID in this new modem.Apparently you can't...
View ArticleOverpaid my account which has been closed
Hi there, Can anyone help me to get reimbursed some money which I have overpaid to Vodafone after closing my account? I switched providers so paid the outstanding balance straight away but forgot to...
View ArticleVodafone stopping auto topup on pre-pay?
I have a couple of kids on pre-pay who are forever complaining that their mother doesn't top them up on time. I thought I would fix this by setting up an auto top-up. I could set up one (that didn't...
View ArticleAndroid phone loses data connection after a few days
Have a Galaxy J1 2016 which will work perfectly happily on the Vodafone network on 3G/4G for several days, then suddenly stop having Internet access until the APN settings for the Internet are...
View ArticleTransfer landline phone number to someone else
Could someone tell me the process required to transfer a landline phone number to someone else?We are with WXC, moving but the new owners will want the existing number due to it being tied to a home...
View ArticleVodafone and Disclosures
So, this is an interesting one. Have logged 3 faults with vodafone in the last two weeks, on all of those events vodafone reps have not played or read out the disclosure for chorus fees nor have they...
View ArticleAccess to an old vodafone email account.
Am a Vodafone mobile customer but swapped my internet over to another provider many years ago. Trying to get into an old facebook account but it's attached to my old Vodafone email address which I...
View ArticleLoss of speed/connection in rain
HelloAfter some advice on how to get a resolution to loss of internet speed in the rain . One question I had , what do people use for speed test , is answered in the sticky with vodafone speed test . I...
View ArticleEvolve 1. 30Mbit or 50Mbit
Hi, I have a vodafone UFB connection on evolve 1. Do you know if we are gonna get 50mbit soon?Apparently Chorus have made the change, I suspect Vodafone need to update their QoS profiles?
View ArticleHuawei B315 - Static Route
Hi all,Am I missing something really obvious, or is there no way of adding a static route to the Huawei B315 ?
View ArticleData Bundles on Vodafone
Hoping someone can assist, as either the Vodafone website is not working for me or I am blind and cannot find what I am after.I am potentially looking at getting a data only SIM card from Vodafone (I...
View ArticleFibre Transfer Process
HiI am in the process of switching from 2degrees to Vodafone, I currently have a 100/20 fibre connection and am transferring to the same. I have received my install / transfer date in an email but the...
View ArticleActual Fibre can you move from Cable, does Vodafone now allow this
Hi Guys,Just checking when it comes to contract negotiations I remember ages ago Vodafone would not offer/allow an actual Fibre install if you were on Cable, I now have both and within a month the...
View ArticleMy Vodafone Usage Meter Fault
Has anyone else noticed that the usage meter on My Vodafone is munted, or is it just me?If I go through the view usage option I can see my usage for the month numerically, but the graphical indicator...
View ArticleRe-signing woes and broken promises.
So I get a phone-call from a nice man at Vodafone asking if I want to go on contract for another 12 months and VF will give me $xx credit and a 12 months free Neon subscription.Seems an OK deal, so I...
View ArticleDuplicate emails
I'm on Vodafone with a clear.net.nz email ... all today I have been getting multiple copies of emails, each nayhting from 2 minutes to 15 minutes apart.I've checked my email client just in case, but...
View ArticleVodafone customers and SKY Sports
Just received:Vodafone is offering fans a front row seat to an epic year of sporting action - all from the comfort of their own homes with a special SKY Sport package launching today.New and existing...
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