Requesting a refund from Vodafone
So I topped up my prepaid mobile phone via [Westpac phonebanking] and accidentally typed in $200 instead of my usual $20. I contacted Vodafone straight away and told them that it was an error and that...
View ArticleImpressed with Vodafone Mobile's custom plan to match 2Degrees'
Thought I'd share this experience, because I am sure others will benefit if they follow a similar path. I am with Vodafone's "Smart $45" plan and I get the following; Plus an extra 1GB of data for the...
View ArticleVodafone Mobile Broadband software.. ughhh
The vodafone mobile broadband software that controls the vodem sticks has to be the worst around. On a regular basis (ie atleast once a week) someone brings in there pc with a vodem problem. The most...
View ArticleDisappointing Customer service from Vodafone fixed line and Broadband
Hi, recently had a problem with my router dropping Internet at home. After long conversations with the help desk involving having to explain, that yes, I have turned the modem on and off again, tried...
View ArticleUnreliable Data Usage Reporting
My data cap reset today and i decided to login at 00:09 to check it, Surprisingly i found that i had apparently already used 2.48 GB which based on my calculations would require a speed of 37Mbit,...
View ArticleIs a Vodafone Sure signal zero rated data on a vodem?
ok you will think i'm bad but... Is a Vodafone sure signal able to use zero rated data on a vodem stick? Why I'm asking is that my olds live in a hole with no cell phone coverage and no adsl, so about...
View ArticleAustralian SMS being blocked by Vodafone
So I have a new Samsung s3 - purchased from vodafone online store, and working perfectly fine after having activated the sim. I had upgraded from a Sharp gx15! Now, the issue is that all Australian...
View ArticleAnyone else having data angel issues?
I'm kinda over ringing up customer service so am taking to the net.....is anyone else having data angel issues? over the last six months i have been having issues with non related data alert txts where...
View ArticleProblems getting Naked DSL set up in new apartment
Hi All, My Girlfriend recently moved into a new apartment and is attempting to have Naked DSL set up. Vodafone contacted her asking for the PSTN number for the apartment which the landlord/bodycorp...
View ArticleLATE PAYMENT FEE! New feature, woo....
$10 per month. Isn't that excessive? I'm not affected but noticed the email to my fiancée. Seems a bit ridiculous. To help pay for TCL?
View ArticleCall London for $2 with Vodafone landline
Just received: Vodafone customers wanting to feel part of this year's sporting activity will be able to catch up with friends and family in the UK via landline or mobile for just $2, in a cheap as...
View ArticleWhat plan for an iPad for small amount of data?
We have brought an iPad for our local seniors computing group so that they can try one out at home. While most have broadband the iPad is 3G so that can use that instead.OK my experience with 3G and...
View ArticleVFNZ all Pxts going to Pxtworld
A colleague and I have both noticed in the last week that we are not receiving MMS messages on our iPhone 4S's as we have normally in the past. Instead we are getting a txt directing us to the pxtworld...
View ArticleAcceptable Number of Outages
Hi There! Anyone here know what the acceptable number of DSL outages a day or week are from VF's perspective? I have a client we moved from his Wired Country connection to a DSL Connection and since...
View ArticleHome Phone Wireless White Box Availability
We currently have home phone wireless with the Panasonic handset, which is... extremely basic, to be polite. I've just found mention of a white box that you can plug your own phones into, on a 2009...
View ArticleVodafone NZ Exodus
Unless you have a BestMate or travel regularly out of Auckland, there is NO reason why you should still be with Vodafone Mobile. It's very easy to see who is cheaper:...
View Article3g? or not? No PXT anymore
I've just moved to my first android device from an old nokia. Kept my same VF prepay sim. I don't seem to be able to send or receive PXT messages anymore. And I think the phone isn't connecting via 3G....
View ArticleTXTNZ Upgrade + $19 Prepay Smart plan
It looks like some changes were rolled out over night.There seems to be a new Smart19Data plan with 30 minutes calling, 300 any-network TXTs, and 300MB data.TXTNZ also seems to have been upgraded from...
View ArticleCan't access site
For some reason I can't access www.placeofsprings.co.nz through my Vodafone broadband account in my office. All I get is a page saying "The web site above will be hosted with iSERVE but it has not been...
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