Pocket WIFI (MIFI)
I have an older (white) pocket WIFI device that struggles to get WIFI data signal and often shows the signal strength as a yellow light instead of a green light.I have considered purchasing the...
View ArticleWellington region outage 2020/10/28?
Anyone else having Vodafone issues this morning? Particularly in Wellington region? My UFB in Kapiti died about 10ish, managed to get through to overseas support who were fairly useless as expected...
View ArticleVoda VOiP question
I have recently had my landline switched to VOiP, and it is working perfectly fine.Will my old hard-wire pole-to-house be disconnected, or just turned off at the 'exchange end'? Although VOiP went live...
View ArticlePPP outages on Vodafone
Hi guys - In my role in IT support one thing I've noticed over the years is something about Vodafone's network seems to mean I see internet outages requiring a router reboot on Vodafone more frequently...
View Article[Xpost from Reddit] Vodafone user was charged $10 for a 111 call.
I always thought 111 was free?https://www.reddit.com/r/newzealand/comments/jof4sr/charged_985_by_vodafone_for_4_min_24_sec_call_to/Anyone from Vodafone (or anyone who knows how 111 works) could explain...
View ArticleVodafone TV Gen 2 issue - Netflix Won't Play
I have just moved to a new property, and had fiber installed. I also purchased a Vodafone TV Gen 2. However I have had no luck getting it to actually play anything on Netflix. The Netflix app loads...
View ArticleRecipient Caller ID when using VOiP
I have recently gone over to VOiP via the Ultrahub, and everything is working fine from this end.However, I have been told that when calling a mobile phone my number or name no longer shows on their...
View ArticleSim in mobile router sort of works
Hi,I use mikrotik router (with a 4G vodafone sim) in my car for internet and satellite tracking and has been working well for a couple of yearsI have just set up the exact same thing for my wife's car...
View ArticleNo inbound SMS on prepay sim
Seeing an odd issue with my mother in laws prepay sim card. She can make calls, receive calls, send SMS, but can't receive SMS.Have tried the sim in a different phone, same symptoms. I'm assuming it...
View ArticleChoosing a VF Prepay Sim number
Is there still a way to choose your own Prepay SIM number? I used to go through the Vodafone website and it would give me a choice of prepay numbers before purchase.
View ArticleVodafone 4G - optimised for downloads only?
Hi folks,Just testing a Vodafone 4G collection in MT Roskill - I've noticed that the download speeds are about right (similar or better than what I was getting with Spark or 2D) but I've noticed that...
View ArticleVodafone professionalism - or lack thereof
Greetings thought I'd share a user experience.Went to Vodafone website to check out prices and the menu system is really bad; not intuitive at all eg go to https://www.vodafone.co.nz/broadband/ there...
View ArticleUltra Home Hub re-use for Slingshot
So I need a temp router for slingshot (friend of mine). Can I use this spare Ultra Home Hub from vodaone I have never used? I see in the configs settings I can change some settings.
View ArticleVodafone Ultrafast HFC slow upload speed
Hi,I'm based in Upper Hutt and a couple of days ago there seems to be an Internet outage from around 8PM until close to 12PM. After the Internet came backup, I noticed the upload speed had gone slowed,...
View ArticleNo longer a customer - how to stop getting sent bills?
After many years with Vodafone with mobile and broadband accounts I left in frustration due to repeated billing stuff ups and miscommunication. I don't want to re-hash that. I still get mobile account...
View ArticleI want to upgrade my phone but VF will not let me retain plan and discounts....
Hi all,I've got a similar issue to a topic I started last year (https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=248703) around being forced to change plans to a more expensive one AND lose...
View ArticleTrip down memory lane with T-box
Can I please have a brief idea of how the old/original Vodafone-TelstraClear T-box thingie worked?Specifically, was it connected to an antenna, or internet via wifi/ethernet cable, or dedicated...
View ArticleVodafone support email - is there one?
Just wondering whether there's an email address for support at Vodafone? I've looked on the website and haven't had any luck finding one, and the "Chat Bot" is a complete waste of time. I don't really...
View ArticleNet outages last night in Wellington
Did anyone else experience intermittent internet outages last night (Wednesday, Wellington) between 9pm and 11pm?My modem stayed Ok but the router went to red lights a couple of times, and the Voda TV...
View ArticleVodafone Issues with MYOB Online and Office 365 and probably more
Had a client ring who couldn't get into 365 out MYOB Accountright online this morning. Initially found the DNS wasn't resolving for 365 services so changed them to 8.8.8.8 but they still couldn't...
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