Legacy cable broadband is a basket case for me
Have been having intermittent issues over the past several months with our Vodafone cable broadband. Specifically, the connection to the outside world would disappear for a while and then resume....
View ArticleIs Vodafone Testing in Outer Malborough Sounds?
On 10 November I was walking around a remote property 19 km from the Bulwer Vodafone tower, checking connectivity with my Nokia TA-1050 mobile. Everywhere was showing 3G, about 13 Mbps down and 2 Mbps...
View ArticleThe number you have called is not currently active
So my work mobile is on Vodafone and today I received two phone calls, one from Wellington and the other from Auckland about an hour apart.In both cases, after about 20 seconds the call disconnected...
View ArticleVodafone Fibremax speed down to 100 down 20 up
Don't want to rant but just got off the phone with a vodafone ninja and that didn't my problem.I recently joined vodafone broadband from another provider since I have vodafone mobile it cut down my...
View ArticleSMTP in vodafone network
Firstly i get vodafone have stopped email services.Just interested if Vodafone still operates an smtp server somewhere on there network? (ihug/paradise/clear), just looking to route email notifications...
View ArticleVodafone - Flex Prepay technical issue
Anyone aware of some connections having technical issues at the mo?Family member topped up this morning, got confirmation plan renewed today but she's chewed through her remaining credit on data/texts...
View ArticleVF Customer service - Non-existent :(
First of all, I've been a long time happy customer of VF and have always felt looked after with my plan upgrades, support, and service throughout my tenure. I've been a loyal customer with VF since...
View ArticleWhere did my prepaid balance go?
Our gate has a Vodafone Prepaid sim in it.It means you can open the gate by calling it from anywhere.The SIM makes no calls but needs a balance to remain active. The balance was $40. I happened to...
View ArticleUgh...another Vodafone Customer support nightmare.
About 10 days ago we moved my retired mother over to the Vodafone Basic Home plan, which is cellular based service, providing 60 GB of data per month, and free national calling to landline numbers....
View ArticleSimply The Best
So, about 3 weeks ago I contacted VF and spoke to a retention CSR to terminate my TV service, but, still keep my existing broadband + phone service. Was told that would be fine, and the TV service...
View ArticleAdding VF Ph Number to White Pages?
Hi there,My folks have been with Vodafone for around a year on the Rural phone and broadband.The White Pages book was delivered today and they can see that they are not listed. Is this a thing that...
View ArticleBackup of Ultra Hub configuration
Morning Long time member, handful of posts lol. I have the Vodafone Ultra Hub. I have been trying to configure the Parental Controls of it but unfortunately it is not applying when the button is...
View ArticleUpgraded to fibre max from existing fibre 200 plan: issues and headaches,...
After many, many calls (and two visits to a physical store) to VF's awarding wining call centre I'm now at the point of wanting to kick a cat just at the thought of continuing to waste my time.I have...
View Articlesimplex account, seibel account, "customer service", and other...
This is not a "Vodafone bashing" attempt - I had pretty good service from Vodafone when I needed them during the past couple of years or so. 1. simplex account and seibel account2. customer service...
View ArticleCable internet help
A mate of mine has a super old Cisco DPC3008 and Netcomm Wireless NF5. The Netcomm has died and he's bought a new wifi router, plugged it in but it doesn't seem to be getting a DHCP address from the...
View Articlesimplex account, seibel account, "customer service", and other...
This is not a "Vodafone bashing" attempt - I had pretty good service from Vodafone when I needed them during the past couple of years or so. 1. simplex account and seibel account2. customer service...
View ArticleVodafone's Current Fibre Plans
When I originally signed up for fibre I went with Vodafone's "Ultra Fast 30" plan, which had a limit of 30Mb/s. I decided not to go for their 100/Mbs plan as I didn't really need that speed.When I now...
View ArticleBLACK SCREEN Vodafone TV
Hello,I have a new Gen 2 vodatv box. A replacement to our gen 1 box issued to us to address the below issue which i'm still experiencing with the new box.When we turn the tv on we have the pleasure of...
View ArticleVodafone network status - no current issues
What is the point of a network status page if it does not show unplanned outages?No downstream signal available on the cable modem but apparently there are no network issues? Yet, when you finally get...
View ArticleHG659 - telnet or ssh access ?
Hello GZ,I'm looking for a modem with a recent chipset like BCM63168, I own the Spark modem HG630b but unfortunately the telnet access is locked by Spark password, and they don't want to give it !On...
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