Are the Vodafone UltraHub and Vodafone HG659 network locked?
We are currently with Vodafone for Fibre, our 12 month contract is up and I'm now looking at cheaper & faster fibre offerings from other providers. Can someone advise me if the Vodafone UltraHub...
View ArticleSurvey call from Vodafone
Hope @JasonParis can answer this one. I received an automated call today from Vodafone asking me to partake in a survey to make sure everything is okay. I confirmed my identity and held. I was then put...
View ArticleVoda group email down.
Anybody else noticed that the MX for clear.net.nz is not responding?
View ArticleHas anyone else lost all international connections on Vodafone FibreX?
My links went down 5 minutes ago. NZ web sites are fine. Just lost everything else (US and Europe).
View Article[Request] Vodafone Ultra Hub Superuser Login Details
Hello. :)Could anyone please provide me with the admin or superuser password for the Vodafone Ultra Hub H500-t (not the standard login details)?For example: the admin username and password for the...
View ArticleVodafone's digital human
Today the news is full of VF's new in-store digital human employee. So what will people ask her? How will she respond? Aren't these things supposed to be driven by fuzzy logic? So what is Kiri's reply...
View ArticleNew Vodafone App
So I have just used the new updated version of the my Vodafone App and in check my data usage there is now only a bar indicating how much data I have left, they have removed the second grey bar around...
View ArticleIs the service and support always this bad?
I suspect I know the answer already, but is everyone's customer service experience with Vodafone absolutely terrible? Every interaction I've had with them has been what I would describe as ranging...
View ArticleKudos for Vodafone
Received my monthly bill today and noticed an error.Sent email to Customer Services, and within 40 minutes got a telephone call from Sales Team Rep.Rep understood my concern immediately and set about...
View ArticleVodafone Ultrahub wifi causes interference with TV signal
After weeks of thinking the terrible interference on our TV signal was due to bad weather, I've pinpointed it to the Ultrahub wifi (both 2.4 and 5Ghz networks) being the culprit. Interestingly it is...
View ArticleBrightpoint Promotion?
My mother in law recently received a package in the mail, all it contained was a cheap boxed mobile phone and a packet of jaffas.The invoice was from Brightpoint as per the image.Is there some sort of...
View ArticleVodafone Upstream (HE) major outage?
I can't connect to a _lot_ of sites right now, and anything attempting to route via Hurricane appears to be the cause.3 3 ms 3 ms 3 ms 10.200.12.174 137 ms 140 ms 138 ms...
View ArticleWhat would reduce cell tower signal?
I can see the local cell tower from my house clearly. Until recently we had a weak but steady 2 or 3 bars of 4g.All of a sudden it's dropped to one bar and been that way for for a couple of weeks...
View ArticleCould Vodafone please stop spamming me?
Despite many requests, I continue to be spammed by Vodafone.If I want something I will come to you, ok?Tagged - @MikeHales
View ArticleSlow upload speed on Fibre X
Is anyone else experiencing slow upload speeds on Fibre-X? I'm on the max plan and usually get 300-400Mbps down and 100Mbps up however the upload speeds are now down around the 1Mbps range. Download...
View ArticleDoes Vodafone Fibre limit torrent speed?
Auckland, 100/20 plan. Feels like my speed caps around 300Kb/s when it should be around 5Mb/sanyone else experiencing this?
View ArticleVodafone shutdown hosting services
On 28 February 2019, we'll be closing our web and email hosting services. This includes:- Domain Name Registration- Email Hosting- Web Hosting- Domain Name Hosting (DNS Hosting)
View ArticleRouter issues after Vodafone FibreX with Asus router
Hi there,Since the vodafone forms are useless, I thought I would try here.Yesterday a Vodafone technician came in and installed the new FibreX modem and installed the Vodafone router, but we have a...
View ArticlePanasonic KX-TW501 busy tone? (receives OK)
Hi,I have a Panasonic KX-TW501 (GSM Fixed Wireless Phone): https://www.vodafone.co.nz/MEDIA_CustomProductCatalog/m2620179_Panasonic-TW501-Userguide.pdf I bought a new prepay SIM card to use. It...
View ArticleGood Bye Vodafone....Retention couldn't even be bothered discussing with me.
Well how to feel like a valued customer Vodafone.!Tenure of well over eighteen or so years and putting two numbers onto prepay. I spoke with Noami today from the 777 team who had to put me through to...
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