Vodafone fibre tech support
How incredibly ignorant and arrogant are Vodafone? Trying to identify some over use on a client's fibre connection and Vodafone refuse to give me the IP address details of where the (upload) trffic was...
View ArticleUltra Fast Broadband and a home phone - price increase?!
Just received my bill - seems the price is increasing from $109.99 (unlimited 100/10) to $115.00 - a whopping 4.55% - isn't the current CPI only 0.4%?The balance must be payback for fixing the much...
View ArticleMy Vodafone app permissions
Could someone from Vodafone explain why the My Vodafone app update is asking for permission to use the camera? Why exactly is this necessary?
View ArticleVodafone tethering has stopped working
Hi,As of yesterday my Lumia 930 has stopped tethering - the wifi connection works fine still but no internet access is possible. Have confirmed the issue is with the phone through testing with multiple...
View ArticleDual antenna on RBI
I have been trying without success to set up a dual antenna configuration on a LTE 4G RBI connection with a Huawei B315 gateway device. The transmission mast is in Flaxmere, Hastings. Whatever I try, I...
View ArticleRed share plan: is there a way to fix this failure?
About two months ago I decided to put my partner on a red share plan, sharing data with my mobile. I've tried on multiple occasions to do this, and consistently failed. Is there something that I'm...
View ArticleGreat work Vodafone, not really.
But what do I even expect. So have my broadband account setup to pay by credit card. A couple of months ago my card number got in the wild and I had to change the card. Alas I forgot to update the card...
View ArticleMy Vodafone android app
HiIm trying to get update to my data and the likes via the My Vodafone app on my Nexus 6P.The app is, what appears to be, the latest version from the store.Yet the app constantly says:---We've made...
View ArticleWeird Wifi issue
Having a weird issue with our wifi.I can stream movies and tv perfectly fine on my xbox one and on our a3 and p6 fine also my tablet streams content very well but it seems our laptops are getting very...
View ArticleT-Box crashes
After many happy months (years even) of using our T-Box, and consistent Internet from Vodafone, over the past week our T-Box has crashed twice, while it was not being used. Each time we missed a...
View ArticleMy Account Query
Hello when I login to My Vodafone is see two bars down the bottom representing an unknown service add onAnyone have any ideas what they represent
View ArticleHow much download speed can I expect on Vodafone ADSL broadband in Mt Eden?
Hi,I would like to check whether I am getting optimum download speed on my Vodafone ADSL broadband connection. It is in mount eden area. Right now I am getting about ~3.5 Mbps when I test speed in...
View ArticleVF ADSL to VDSL upgrade
today was to to be the big day...............modem arrived late last week in plenty of time...appointment am on 21st December.all arranged to have the technician arrive this morning, install the modem...
View ArticleVodafone upgrade to unlimited
I'm ridiculously frustrated at my (and VF's) lack of understanding of what Vodafone need to do to upgrade my account from 40GB cable to unlimited. Two weeks ago I asked to be upgraded and they said...
View Article3g now down to 0.83mbps....!
Today our connection has been worse than dial up.What's happening? The poor speed is on both 3g and vf broadband.
View ArticleVodafone moving to North Shore.
Things must be getting bad at vodafone having to move from the desirable Viaduct location with great CBD parking, to the North Shore. This is a massive downgrade for staff. Both in terms of shifting...
View ArticleGetting a 3G card to work on a Vodafone HG659
Hi there - has anyone done this???I have moved and dont have VDSL but I have my vodafone datacard k5150 - does anyone know the steps to get the data card working???Sadly its not plug and play
View ArticleVodafone mobile systems upgrade January 2016 - IMPORTANT NOTICE
Received this today from Vodafone. Please pay attention to dates and prepare for this...Vodafone to upgrade mobile systems during holiday period - Prepay customers encouraged to Top Up earlyEarly next...
View Articleany Win 8 phone experts out there. How to get a Aus Sim-ed Telstra phone to...
any Win 8 phone experts out there. How to get a Aus Sim-ed Telstra phone to roam via Vodafone?I googled and telecom/Spark NZ and it said go to settings > mobile & Sim > scroll to...
View ArticleBare wires near Telecom Connection
Just noticed these bare wires in my garden (see photo)I phone VF who are my provider who were next to hopeless told me it was not there issue and I should phone a local electrician.Basically I am not...
View Article