Hi, I have reason to believe I have a wiring issue ! When people in the house use the phone the DSL seems to drop. I can see the stats below but dont get any IP from the ISP. After a few minutes it reconnects. On some occasions and as of late more frequently it takes me a few reboots of the modem to get anything going again! We have a master splitter installed as have a buglar alarm and about 9 jackpoints (only 3-4 jackpoints are used).We have phone on the red/white pair and DSL on the blue/green pair (sometimes its blue/white / blue). Theres 4 jackpoints for the DSL (obviously I only use one of them). About 7 weeks ago I had downer and/or chorus out (via call to vodafone) and they told me they could see I had an issue but didnt check the internal wiring. Instead they swapped out the port in the exchange? and changed the cable pair comming to the house. Problem seemed to be fixed BUT in saying this when we tested, the phones were not in the house at all given we had moved out for EQ repairs and as such moved everything out. Ive checked most outlets in the house to see if there are any loose wires. We just moved back into the house after some EQ repairs so, im wondering if that has rustled somthing about given that all the lights, switches, power outlets get dropped from the celings and walls for paint and plastering.Does anyone here agree with me that I need to get them back employing the wiring and maint I pay for?Im 99% sure its wiring... but I could have a dodgy netgear adsl wifi router (less than a year old)....but then Id be dropping out more frequently if that was the case rather than just when the phone rings / in use. I also notced majority of jacks have the capacitors except for 2. One jackpoint even had a second capacitor wired in and the capactor said "test termination". Looked like it was put there back in 1999. The below shows when the connection and modem are working as it should;ADSL Firmware VersionA2pD035d.d23eModem Status ConnectedDownStream Connection Speed 16322 KbpsUpStream Connection Speed 1144 KbpsVPI 0VCI 100Line Attenuation Down 16.5 dB Up 9.3 dB Noise Margin Down 14.1 dB Up 15.6 dBThe below shows when things are NOT working;DownStream Connection Speed 15283 KbpsUpStream Connection Speed1112 KbpsLine Attenuation Down 16.5 dB Up 9.5 dB Noise Margin Down 6.9 dB Up 15.0 dB
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