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Can't connect to website through VDSL, but mobile is fine.

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Hi folks,

I asked this in the VF Community but have not heard back. Admittedly it hasn't been very long. Just thought I'd ask here too in case there's something I can do to further troubleshoot this issue.

I am trying to access https://shop.per-olovkindgren.com/ through my home network, which is on VF VDSL. It's just timing out. This happens on all devices at home. If I put my Android phone on mobile data it browses to that address just fine!

I'm sure this is not the only problematic website, or a type of problem restricted to VFNZ broadband. Basic tracert returns:

Tracing route to shop.per-olovkindgren.com [46.30.215.127]over a maximum of 30 hops:

1 3 ms 3 ms 7 ms 192.168.1.12 22 ms 18 ms 19 ms 118-93-99-254.dsl.dyn.ihug.co.nz [118.93.99.254]3 34 ms 28 ms 19 ms 10.200.12.254 39 ms 32 ms 37 ms UNASSIGNED.core.vf.net.nz [203.109.143.193]5 * * * Request timed out.6 * * * Request timed out....etc. to 30 hops.

Any suggestions would be greatly appreciated.

Cheers,D.

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