Hi Vodafone employees,I would like to add Sky Basic to my Vodafone TV for the next 3 months while I attempt to finally wean my darling daughters off Sky and on to on-demand. After speaking with 4 different people (three of whom couldn't help, was in the wrong department or trying to get me to sign up to a new internet plan and have a technician replace the box), finally a CSR said I could add Sky Basic but that I would have to sign up to Sky for a minimum of 12 months and that there would be a $200 early cancellation charge.I don't understand why this is necessary as an existing customer. I have had internet and phone for 10 years. I upgraded to T-Box/Vodafone TV around 3 years ago and at the time had Sky Basic - I know it's not a technology issue (certainly don't need a technician to come to the house) so why can't I add Sky Basic on a short term basis? I can add or remove Movies, sport or SoHo at whim so why do I need to sign up to a 12 month contract when I'm already a Vodafone customer? There is no additional cost to Vodafone, I already have the box and connections up and running, so why the tie in?Many thanks in advance.
↧